Frequently Asked Questions (FAQs):

One of our most frequently asked questions was "Why don't you have a Frequently Asked Questions" page on your website? Good point! Here you go, without further ado...

General Questions:
Do laser tag games typically sell out?
How do I make a reservation for laser tag?
What payment options are available?
Is laser tag safe?
Are we allowed to bring food?
Is there an age limit to play laser tag?
Do you provide storage for purses and personal items?
Is there a dress code to play laser tag?
Will other people be playing in our laser tag game?
What is the parking situation at Ultrazone?

Birthday Party Questions:
What do we have to bring on the day of the laser tag party?
What drinks do you carry?

Do laser tag games typically sell out?
We frequently have sold-out laser tag games, especially during peak weekend times. Although we do not require reservations to play laser tag, we strongly recommend them.

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How do I make a reservation for laser tag?

To reserve spots in a laser tag game, we do require that you pay for all games in advance. This is the only way that we can guarantee to hold the spots for you. If you choose not to pay in advance, we cannot hold any space for your group, and the games will be sold on a first come, first serve basis. Please call us at (877) 485-8224 to make your reservation.

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What payment options are available?

We accept cash, as well as Visa, Mastercard, and Discover. We do not under any circumstances accept checks or American Express. We are also unable to provide cash back.

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Is laser tag safe?

Laser tag is an indoor physical activity. While it is supervised at all times, and we make every effort to ensure strict adherence to all of our rules, and prohibit running, we cannot assume any responsibility for any injuries that may occur. Our lasers are Class I laser products, and have not been directly linked with adverse health affects. We also employ the use of commercial fog, which is composed of food-grade mineral oil. If you are asthmatic, epileptic, have a heart condition, are currently pregnant, or if you suffer from any other health condition, you are personally responsible for deciding whether or not playing a moderately physical activity will be detrimental to your condition. We cannot under any circumstance give medical advice as to whether or not laser tag will pose a risk given your individual health record.

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Are we allowed to bring food?

Unfortunately we cannot allow groups to serve food or cake unless you book an actual birthday party room.

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Is there an age limit to play laser tag?

We recommend laser tag for kids age 6 through 96! We do not have an age limit, but it is a blacklit environment and the game is open to people of all ages. We see children younger than 6 rush in to play enthusiastically, and we see some children older than 6 who'd rather wait outside.

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Do you provide storage for purses and personal items?

We cannot be held responsible for lost or stolen items.

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Is there a dress code to play laser tag?

We do require clothing! We also highly recommend that you do not wear open-toed shoes. Under no circumstances can anyone play laser tag barefoot. Remember that the arena is blacklit, so white or bright-colored clothing will glow, and darker clothes will help you stay out of enemy sight!

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Will other people be playing in our laser tag game?

LaserNation laser tag games can accommodate up to 45 people per game, and we often sell out our weekend games. It is almost a certainty that your group will be playing with other people of any age and of either gender. Private laser tag games can be booked at additional cost, and reservations are a must.

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What is the parking situation at LaserNation?

LaserNation has a parking lot in the front of our facility.

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What do we have to bring on the day of the laser tag party?

We pride ourselves on taking care of every need you may have on the day of your laser tag party. All you really have to bring is the cake and the kids! We take care of pizza and party goods! Your personal birthday party host will take care of everything --- serving all the food, making sure drinks never run dry, and most importantly, ensuring that everyone has a great time! Want to bring your own cake? Thats fine, or we can supply one our LaserNation logo cakes. 1/4 sheet for only $20.00!

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What drinks do you carry?

We proudly carry Pepsi products. We currently carry Pepsi, Dr. Pepper, Mountain Dew, Diet Pepsi, Aquafina, Lipton, and Sierra Mist.

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